Monitoring - URGENT! All businesses are required to register for 10DLC. Any businesses that have yet to register may result in your text messages being blocked by wireless carriers and potential increased fees.
Resolved -
This incident has been resolved. Thank you for your patience.
May 3, 13:05 MDT
Investigating -
Please be aware that Weave Support is currently unable to take calls due to a third party outage. Our teams are working with our provider to fix this as soon as possible. This does not impact your Weave service.
Resolved -
This issue is now resolved
Apr 26, 08:58 MDT
Investigating -
We are currently investigating reports of notification settings in our desktop app not being honored, such as notifications still sending when the setting is toggled off.
We'll continue to update this page with updates as we know more.
Apr 26, 08:26 MDT
Resolved -
This issue has been resolved. Thank you for your patience.
Apr 25, 14:12 MDT
Monitoring -
We have identified an issue where team chat history was missing from the application. A fix has been implemented. If you are missing your chat history, please restart your application (control+shift+r) or refresh your browser (Control/Command+r).
Apr 24, 09:38 MDT
Resolved -
This incident has now been resolved. To access existing Text To Pay links, patients can refresh or re-click the link to pay.
Apr 23, 16:49 MDT
Investigating -
We are receiving reports that customers are having issues accessing text-to-pay links. Our teams are currently investigating.
Apr 23, 16:22 MDT